Customer Support Specialist

Description

Make our customers love us by being responsive, accurate, and kind.

As our Customer Support Specialist, you'll work with a tight-knit, distributed team on problems that have real customer impact. We value craft, autonomy, and a bias toward shipping.

What you'll do:

• Respond to Intercom and email tickets
• Triage and escalate bugs to engineering
• Improve internal docs and macros

We offer competitive compensation, generous PTO, and remote-friendly working arrangements.

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